About Fergie
Who I Am
Fergie Solutions is a woman-owned business — and the heart behind it is big. I'm Charlene Ferguson — founder of both Bookkeeping by Fergie and Fergie Cares. With over 25 years of experience in small business accounting and operations, I bring patience, precision, and compassion to every client.
I specialize in helping people stay financ
Fergie Solutions is a woman-owned business — and the heart behind it is big. I'm Charlene Ferguson — founder of both Bookkeeping by Fergie and Fergie Cares. With over 25 years of experience in small business accounting and operations, I bring patience, precision, and compassion to every client.
I specialize in helping people stay financially organized and confident — whether that means supporting a small business owner with bookkeeping, helping a senior manage bills and paperwork, or guiding an adult with disabilities through day-to-day financial tasks. I collaborate closely with clients, families, and caregivers to ensure financial needs are met with care, clarity, and dignity.
My Story
Fergie Solutions was born from a genuine desire to help others feel more in control of their financial lives. After decades working in small business finance, I saw how many people — especially seniors, individuals with disabilities, and their families — were quietly struggling to manage everyday money matters.
I realized I could offer mor
Fergie Solutions was born from a genuine desire to help others feel more in control of their financial lives. After decades working in small business finance, I saw how many people — especially seniors, individuals with disabilities, and their families — were quietly struggling to manage everyday money matters.
I realized I could offer more than just bookkeeping. I could offer peace of mind.
That’s when I created Fergie Solutions to bring together two branches of meaningful support:
- Bookkeeping by Fergie helps small businesses stay organized, informed, and empowered.
- Fergie Cares offers one-on-one, compassionate assistance for individuals who need help managing bills, paperwork, and spotting potential fraud.
At the heart of both is the same mission: to provide reliable, respectful, and personalized support to those who need it most.
Why I Care
Values I Live By
At Fergie Solutions, my mission is simple: to make life easier through clear, compassionate, and confidential financial support. Whether you're a small business owner needing clean, organized books or a family looking for help with everyday financial tasks, I'm here to help — with service rooted in trust and understanding.
Through both B
At Fergie Solutions, my mission is simple: to make life easier through clear, compassionate, and confidential financial support. Whether you're a small business owner needing clean, organized books or a family looking for help with everyday financial tasks, I'm here to help — with service rooted in trust and understanding.
Through both Bookkeeping by Fergie and Fergie Cares, I aim to bring calm to financial chaos — one task, one relationship, one solution at a time.
The result?
You gain freedom from financial stress — so you can focus on growing your business or enjoying life.
Values I Live By
Values I Live By
At the core of everything I do — whether it’s balancing books or sorting through stacks of mail — are values that guide how I show up for others:
💜 Compassion – I meet every client where they are, without judgment.
🕊️ Dignity – Every person deserves respect, no matter their age or circumstance.
📚 Clarity – I believe financial matters
At the core of everything I do — whether it’s balancing books or sorting through stacks of mail — are values that guide how I show up for others:
💜 Compassion – I meet every client where they are, without judgment.
🕊️ Dignity – Every person deserves respect, no matter their age or circumstance.
📚 Clarity – I believe financial matters should be explained simply and clearly.
🤝 Trust – I handle every task with confidentiality and integrity.
🛠️ Reliability – When I say I’ll show up — I do. You can count on me.
These values aren’t just business principles — they’re personal promises.
Words From a Friend
Testimonial from a very special friend, whose support, encouragement, and belief in me helped inspire and shape Fergie Solutions, particularly Fergie Cares. Her heartfelt words mean the world to me:
"It’s been my pleasure to have known Charlene since her high school days and watch her grow into the woman she is today. To achieve her goals in life, aided by her mother, she worked and attended college, simultaneously, as a single mother raising her two children. When her youngest was diagnosed with Autism, she took on the added responsibility of ensuring he was given every opportunity to succeed in life and recently attended his high school graduation. Now that her children are grown, she’s fulfilling a dream of her own: to help others who are in need of guidance and assistance in managing their finances. Her education, various jobs in finance, and personal life experiences have prepared her for this moment.
That, added to her determination, suits her well, as I recently discovered. As a disabled senior on a fixed income, and an Alzheimer's caregiver for a family member, it’s been a bit challenging to manage everything alone, so I reached out to Charlene for assistance getting finances in order and ensuring I’m prepared for the future. In a matter of days, she accomplished what I’d been struggling with for several months, by making calls, researching my options, gathering necessary information, and doing the math I’d been struggling with for months, then provided me with a clear plan for the future that will be easy to manage on my own. I sincerely could not have done it without her!
If you’ve been looking for someone to help you - on a daily basis or a one-time session - think about giving Charlene a call. She’s an excellent listener and “will leave no stone unturned”, in the search for a plan tailored to your needs. I’ll rest easier now, knowing my affairs are in order, and think you might find that true for yourself, as well, if you give her a call."
-Sylvia B.
Professional Credentials
